Virgin Active Launches New App in SA - How You Get Rewards

Some of my friends and I were kinda baffled by how rewards work on the recently launched Virgin Active App. Here’s my experience:

A number of Virgin Active (VA) members had to delete their Apps and download the new one from Google Play. In my case my VA App was updated automatically.
Rewards you had on the “old” App were deleted. Ask management at the gym you train in to find out if they can retrieve some of the old rewards. I find gym management at Virgin Active Bedfordview very helpful. Please keep in mind that most rewards expire within 7 – 11 days.
I attended gym twice this week viz on Monday and on Wednesday. I already got a reward (image below)👍👌 in other words on the new App on week #1 you only have to have a workout at VA a total of 2 times (your visits DO NOT have to be on consecutive days). This is GOOD NEWS!

In order for me to have a reward next week (which will be week 2 on the new VA App) I will have to attend gym 3 times. This won’t be possible as time-wise I can only afford going to gym twice a week. This means that: next week I won’t be getting any reward👎 but the good news is that the week after that I will only have to attend gym twice for a reward👍
Should I have been able to attend gym 3 times next week I would have qualified for a reward but then I would have to attend gym 4 times the following week…
In conclusion: since I will continue going to gym twice a week ONLY I will get a reward every other week (not every week). Anyone who attends gym say 5 times a week (every week) will get weekly rewards.

Let’s consider the following scenario. John trains at Virgin Active 5 days a week, every week, Phumzile goes to VA 3 times a week, every week and Tony (yours faithfully) only goes twice a week, every week.

Week 1: after their two workouts at VA on Week 1, John, Phumzile and Tony all qualify for 1 reward (a smoothie/ a hot drink/ other).

Week 2: Both John and Phumzile get a freebie on their 3rd visit (during week 2). Tony only attended twice on week 2 so he gets no freebie/ zero/ nothing.

Week 3: John gets his freebie on his 4th visit (during week 3). Phumzile gets no freebie. Tony gets 1 freebie.

…If you don’t manage to hit your 3 or 4 visits weekly goal, it will be adjusted to 2 or 3 visits for the next week. Pretty sweet, huh? You are constantly evolving and we want to evolve with you, match your progress and keep you on track
Virgin Active Club Loyalty Benefits

This short article explains everything quite clearly: V IRGIN ACTIVE REWARDS. REWARDS HAS ENTERED ITS WELLNESS ERA. Our app is ready to reward you >

Enjoy your Workouts and you are welcome to share your comments with us.